RYANAIR CALLS ON BAA TO FIX BAGGAGE SYSTEM IN STANSTED

[White Cap]

Ryanair News
--------------------------------------------------------------------------------

News Release
--------------------------------------------------------------------------------

25.07.06
RYANAIR CALLS ON BAA TO FIX FAULTY BAGGAGE SYSTEM IN STANSTED

This morning (Tuesday 26thof July) one of the main baggage belts at BAA's Stansted Airport broke down for a seven hour period. This latest failure of the BAA's baggage system at Stansted caused delays to thirty seven flights and caused over fifteen hundred bags to miss their flights.

This is the third day in a row, in the busiest period of the year and the fourth summer in a row during which BAA's baggage handling system at Stansted has crashed. This latest failure occurs just two days after BAA claimed that they were "satisfied that the procedures in place are sufficient".

The response this morning by BAA was hopelessly inadequate and will cause further delay, disruption or missing luggage to over twenty three thousand passengers

Commenting on today's debacle, David O'Brien, Ryanair's Director of Operations, said:

"BAA may be "satisfied" but tens of thousands of passengers today would disagree. Ryanair is fed up taking the blame for gold plated BAA facilities at Stansted which don’t work and for which Ryanair pays ridiculously high prices.

Ryanair calls on BAA to:

*Urgently fix the baggage belt system at Stansted.
*Put in place contingency measures which work.
*Compensate our passengers for the delays to their flights and missing
baggage".

This latest failure further demonstrates the need to break up the BAA monopoly, which is interested only in building gold plated Taj Mahals which don’t work. As has been proven in the airline industry, only competition, not monopolies, will work in the interests of users.

Ryanair apologises to our customers for the disruption today and will continue to campaign for efficient facilities at Stansted that users actually want.

[cabfish]

Auch der Flug nach NRN war davon betroffen. Eine halbe Stunde Verspätung und nach der Landung 'ne lange Schlange von Leuten am Ryanairschalter, deren Gepäck nicht mitgekommen war. Anschließend waren dann noch die Shuttlebusse weg (die können ja auch nicht ewig warten) und die nächsten fuhren erst mittags...echt ärgerlich sowas!