Ryanair News
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News Release
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24.10.06
STANSTED SECURITY DELAYS
Ryanair today (24th Oct) apologises to all of its passengers for the continuing security delays at Stansted Airport which have been caused by the failure of the BAA, who run Stansted Airport, to fully staff their security points through peak periods.
Regrettably, the situation at Stansted has deteriorated over the past two weeks and has caused chaos for passengers using the airport almost every day.
Ryanair will do everything it can to ensure that the BAA eliminates the intolerable failures in providing fully staffed security points, as almost every other UK airport manages to do every day.
If you are disrupted by these ongoing BAA failures, please address your complaints to:
Mr Stephen Nelson
Chief Executive Officer BAA
130 Wilton Road
London SW1V 1LQ
or to the CAA at:
CAA House
K402 45-49
Kingsway
London, WC2B6TE
[email protected]
STANSTED SECURITY DELAYS
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STANSTED SECURITY DELAYS
' Fiat Justita'
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BAA AIRPORT MONOPOLY THREATENS TO RUIN CHRISTMAS
BAA HUMBUG
BAA AIRPORT MONOPOLY THREATENS TO RUIN CHRISTMAS
Ryanair, Europe's largest low fares airline today (Monday, 27th November 2006) called on the BAA to get its act together and stop threatening to ruin Christmas for everybody as a result of its own incompetence.
Stephen Nelson, the BAA Airport Monopoly's Chief Executive, last week threatened to ruin Christmas for thousands of passengers when he told them that long airport queues could disrupt passengers this Christmas. This is because he has failed to provide adequate security staff.
The BAA has had four months to recruit staff and eliminate airport queues but all that passengers have been given are empty promises. Only an out of control monopoly would show such contempt for its customers.
Speaking today, Ryanair's Head of Communications Peter Sherrard said:
"Passengers don't need the ghost of Christmas future to predict the queues in store at Stansted airport. Why have all of the UK's other airports returned to normality since August while the BAA is still failing to provide satisfactory service for passengers?
"The BAA airport monopoly has confirmed that it takes just two weeks to train security staff and with 700 security staff already in place for 14 security check points in Stansted, there is no excuse for the travel chaos the BAA's complacency will inflict on thousands of passengers this Christmas".
BAA AIRPORT MONOPOLY THREATENS TO RUIN CHRISTMAS
Ryanair, Europe's largest low fares airline today (Monday, 27th November 2006) called on the BAA to get its act together and stop threatening to ruin Christmas for everybody as a result of its own incompetence.
Stephen Nelson, the BAA Airport Monopoly's Chief Executive, last week threatened to ruin Christmas for thousands of passengers when he told them that long airport queues could disrupt passengers this Christmas. This is because he has failed to provide adequate security staff.
The BAA has had four months to recruit staff and eliminate airport queues but all that passengers have been given are empty promises. Only an out of control monopoly would show such contempt for its customers.
Speaking today, Ryanair's Head of Communications Peter Sherrard said:
"Passengers don't need the ghost of Christmas future to predict the queues in store at Stansted airport. Why have all of the UK's other airports returned to normality since August while the BAA is still failing to provide satisfactory service for passengers?
"The BAA airport monopoly has confirmed that it takes just two weeks to train security staff and with 700 security staff already in place for 14 security check points in Stansted, there is no excuse for the travel chaos the BAA's complacency will inflict on thousands of passengers this Christmas".